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How we modernised procurement: Lessons from Nationwide's transformation

scheduleNow available on demand | 1 CPD hour

As the world’s largest building society, Nationwide has built its reputation on customer-first values and a commitment to delivering exceptional services. Recently, it embarked on a transformative journey to modernise its procurement operations, leveraging technology to enhance capabilities, navigate major organisational changes, and demonstrate the continued relevance of being a mutual in today’s fast-changing world.

In this CIPS Download webinar, we heard directly from Nationwide and Coupa as they discuss:

Preserving the customer-first values of a mutual organisation while leveraging technology to deliver new and improved services.
How Nationwide manages procurement challenges during periods of change.
Practical tools and best practices to streamline processes, enhance compliance, and drive scalability.
The critical role of risk management and collaborative culture in transforming procurement.
Lessons learned and actionable strategies to future-proof your procurement function.

Discover how Nationwide is strengthening its procurement capabilities to build a resilient, efficient function equipped for the future. Don’t miss this opportunity – register now to watch back on-demand!

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Speakers

Matthew Rock Editor CIPS Download

Sarah Dryden Procurement Systems Run & Process Manager Nationwide

Alastair Dobson Senior Customer Value Director Coupa

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First Name

Last Name

Work Email

Create Password

Please select an option

Phone (incl international code)

Please select an option

Company

Please select an option

CIPS Membership Number

Privacy Notice

We sometimes partner with other organisations to create industry-leading content pieces that are free to access. Details of other organisations we work with can be found within our Privacy Statement.

Please tick here if you DON’T want to receive relevant products, promotions and other services from CIPS via the following channels:

by email Required

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By selecting "SIGN UP" you confirm that you agree to our Terms and Conditions statement.

How we modernised procurement: Lessons from Nationwide's transformation

Speakers

Past Events

CIPS Risk & Resilience Week 2026

Operationalising contracts: how procurement gains speed without adding risk

Time to Lead: insights from the CIPS Global State of Procurement & Supply 2026

How we modernised procurement: Lessons from Nationwide's transformation

Speakers

Past Events

CIPS Risk & Resilience Week 2026

Operationalising contracts: how procurement gains speed without adding risk

Time to Lead: insights from the CIPS Global State of Procurement & Supply 2026

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