How we modernised procurement: Lessons from Nationwide's transformation

As the world’s largest building society, Nationwide has built its reputation on customer-first values and a commitment to delivering exceptional services. Recently, it embarked on a transformative journey to modernise its procurement operations, leveraging technology to enhance capabilities, navigate major organisational changes, and demonstrate the continued relevance of being a mutual in today’s fast-changing world.

In this CIPS Download webinar, hear directly from Nationwide and Coupa as they discuss:

  • Preserving the customer-first values of a mutual organisation while leveraging technology to deliver new and improved services.
  • How Nationwide manages procurement challenges during periods of change.
  • Practical tools and best practices to streamline processes, enhance compliance, and drive scalability.
  • The critical role of risk management and collaborative culture in transforming procurement.
  • Lessons learned and actionable strategies to future-proof your procurement function.


Discover how Nationwide is strengthening its procurement capabilities to build a resilient, efficient function equipped for the future. Don’t miss this opportunity – register now!

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